99% Accurate Tracking: Escape the Chaos of GA4 with Attribuly!

Read Time 9 mins | Written by: Attribuly

Have You Had Enough of GA4’s Headaches? You’re Not Alone!

Alright, let’s be honest—if you’re a Shopify merchant, chances are you’ve been pulling your hair out over GA4. It promises a lot, but actually using it? Not so much. From broken event tracking to frustrating data discrepancies, GA4 has become the equivalent of that one employee who says they’ll handle it all but somehow drops every ball. But hey, don't worry—I’ve been there too.  

That’s when I found something that actually works—Attribuly. And let me tell you, it felt like a breath of fresh air after drowning in GA4’s confusion. In this article, we’ll break down exactly why GA4 is making Shopify merchants' lives miserable—and more importantly, how Attribuly can fix all that mess in a way that’s easy, accurate, and (dare I say) fun.

GA4 Problems: The Struggle Is Real

1. Inability to Track Key Events( Shopify Checkout Extensibility)          

GA4 can no longer track crucial events on the checkout page or the "Thank You" page. This means you’re flying blind on your most important data. Shopify has recommended merchants to choose "Pixel apps" under "Customer events" for data collection.          

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2. Data Discrepancies Between GA4 and Shopify Analytics

Currently, Shopify Analytics is similar to Universal Analytics, as it is a session-based analysis tool, which presents significant differences compared to GA4's event-based analysis.GA4, on the other hand, is event-based analysis, which creates significant differences between the two.Your "added to cart" event might show as 3,186 occurrences on Shopify, but GA4’s like, “Nope, I see 5,675.” When data collection is accurate, the difference in data arises because GA4 counts the number of ATC events, providing more granular insights compared to session data.

3. GA4 can't clearly identify the sources of your traffic 

GA4 has this annoying habit of throwing a huge chunk of your traffic into the "Unassigned" bucket—about half of it, in fact. This is probably because the channel group rules in GA4 are primarily determined based on UTM parameters,and many landing pages don’t have those handy UTM parameters. Additionally, if GA4 identifies common traffic sources for eCommerce based on its characteristics, it can reduce the proportion of unassigned traffic.  

4. Inability to Build a Clear Checkout Funnel 

You want to know where your customers are dropping off in the checkout process, right? Events like "Checkout start," "Payment info submitted," and "Address info submitted" are critical to understanding this. And this is essential for optimizing the checkout experience and improving the checkout rate.However, due to the limitations of the new Checkout Extensibility, GA4 cannot track these checkout events through gtag. Also GA4 uses browser tags like gtag, which cannot capture refund event data like server-side tagging does.

5. Re-Testing Every Time You Change Your Theme 

Have you ever updated your Shopify theme and then realized you need to re-test your tracking? Yeah, it’s as fun as it sounds. That means more time spent retesting whether the tracking is working when page elements change.

How People Are Currently Implementing GA4 (And Why It’s Not Enough)

1. Using Shopify’s "Google Channel" App 

This app gives you predefined Google tags for some key events. The Google channel uses predefined Google tags to capture key events. But let’s face it—it’s basic and doesn’t cover everything.

2. Using GTM (Requires prior installation in Shopify) 

Some stores even throw tags directly in their storefront code (yikes!),which is not conducive to maintenance and may lead to incompatibilities in the page code. At Attribuly, we’re big fans of Custom Pixels and theme extension, which actually track those key events, like checkout, and keep your setup clean and simple. If you're unsure how to migrate the GTM or Google Tag code to the new Custom Pixel, feel free to contact Attribuly for free support.  

Additionally, because GA4 data is aggregated, we cannot pinpoint issues using raw data when problems arise. GA4 also lacks official support, making it difficult for merchants to receive timely responses.

So, What’s the Solution? Attribuly to the Rescue!

Unlike the traditional “hope it works” approach, Attribuly uses server-side tagging to solve the problems that GA4 leaves behind. Think of it as the adult version of GA4’s “training wheels”—it actually works, and you don’t have to babysit it. We firmly believe this is a future-oriented technology roadmap. We use Shopify Custom Pixel combined with Attribuly server-side to achieve a reliable, accurate, and user-friendly solution.

Here's how it works:

Shopify Custom Pixel: The pixel handles the basics (like page views) and keeps things running smoothly.

Attribuly’s Server-Side Tagging: This is where the magic happens—Attribuly collects and transmits all the event data you need, from product views to refunds. No more guessing.

And guess what? We’ve got 99% data accuracy in our deployments. That’s right, 99%. I’m not saying we’re perfect, but we’re pretty close.

The 3-Step Easy Setup to Fix Your GA4 Problems:

You’re probably thinking, “This sounds great, but how do I set it up?” Don’t worry—I’ve got you.

Step 1: Select the events you want to track. It’s like choosing toppings on a pizza—just pick what you want.

Step 2: Configure the measurement ID and API secret. Follow our simple demo to get the code.

Step 3: Install the custom pixel. Go to "Customer events" in your Shopify Settings, paste the snippets from Attribuly, click "Save," and boom, you're done!

In the future, if your theme or pages change, you won’t need to worry about redeploying your tags. Attribuly’s server-side tagging solution is immune to all those changes. It’s like setting it and forgetting it (but in a good way).

FAQs (Because I Know You’ve Got Questions)

1. Why use a custom pixel? Great question! Unlike Google Tag or GTM, Attribuly’s custom pixel is more stable and won’t mess with your storefront. Plus, it tracks all the important events without the fuss.

2. Can I migrate my existing GA4 setup to your custom pixel + server-side solution? Yep! Just deactivate your current tags and follow our simple steps to migrate. You’ll be up and running in no time.

Final Thoughts

There’s no reason you should keep struggling with GA4 when Attribuly makes tracking your Shopify store a breeze. If you’re ready to kiss those GA4 headaches goodbye and get some actual results, it’s time to make the switch.

Let’s make data tracking as simple as possible. Attribuly—your new best friend in the world of eCommerce analytics.

 

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