Privacy Policy
Last updated: December 2024
1. Introduction
Attribuly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services"). Please read this Privacy Policy carefully.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Services.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information, such as your name, email address, phone number, company name, and billing information when you:
- Create an account or register for our Services
- Subscribe to our newsletter or marketing communications
- Contact us for customer support
- Participate in surveys, contests, or promotions
- Make a purchase or payment
2.2 Usage Data
We automatically collect information about your interaction with our Services, including:
- IP address and device identifiers
- Browser type and version
- Pages visited and time spent on pages
- Referring website or application
- Date and time of visits
- Operating system and platform information
2.3 Customer Data
As part of our attribution and analytics services, we may process customer data on behalf of our clients, including visitor behavior, transaction data, and marketing campaign performance metrics. We act as a data processor for this information and handle it according to our clients' instructions and applicable data protection laws.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing transactions and managing your account
- Communicating with you about your account, transactions, and Services
- Sending marketing communications (with your consent where required)
- Responding to your comments, questions, and customer service requests
- Analyzing usage patterns to enhance user experience
- Detecting, preventing, and addressing technical issues and security breaches
- Complying with legal obligations and enforcing our terms of service
- Conducting research and analytics to improve our products and services
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Services, such as payment processors, hosting providers, analytics services, and customer support tools.
4.2 Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of others.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
- Incident response and breach notification procedures
6. Data Retention
We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
7. Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured, machine-readable format
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent for processing where consent is the legal basis
To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.
8. International Data Transfers
Our Services are operated from the United States, and your information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate. We ensure appropriate safeguards are in place for international data transfers, including using standard contractual clauses approved by relevant data protection authorities.
9. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Measure the effectiveness of our marketing campaigns
You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Services.
10. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Services.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.
12. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@attribuly.com
Support: support@attribuly.com
Address: Attribuly Inc.
1234 Business Ave, Suite 100
San Francisco, CA 94105
United States