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Customer Journey Analyzer

13 历史票数6
how long does it take the average person to order after seeing a Meta ad? A Google Ad? How long does it take them to Reorder?
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已有讨论

Alex

This feature is now available at "conversion paths". So I'm going to close it.

Felix

Alex

Hey Jack, there is a "Time to conversion" column in "Conversion paths" to show you the average time. Is that what you want? This feature is already availble in Attribuly called " Conversion paths".

Joseph Raphael

@{638ee953937cd441c2e1d24b|full_name} A metric for customer retention is needed but probably not in the conversion paths but in the main home dashboard to know the percentage or retuning customers from each channel (direct / organic / meta / google / snapchat / email... etc.)

Alex

@{61f52dc6d9c92d1b0f949d5f|full_name} I understand that split returning customers by their last touchpoint's channel? So you know which channel generates more retentions.

Joseph Raphael

@{638ee953937cd441c2e1d24b|full_name} yes exactly, this analytic is not available on Shopify and will be very useful.