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Attribuly — Customers.ai alternative

Recover the Klaviyo revenue native tracking misses.

Reach more shoppers in Klaviyo—and measure the revenue they recover.

No credit card required.

+50%

more reachable shoppers than native tracking already identifies

Attribuly benchmark · Methodology →
Reach estimator

How many more shoppers could you reach each month?

ReCapture

+648

Returning subscribers your flows can actually reach

162810

Capture

+45,120

Anonymous visitors you get an address for

1,88047,000

Adjust assumptions
50%

Native tracking identifies 9% of returning subscribers on-site, and 70% of those never enter a flow. Attribuly identifies 50% more of them and reaches all of them. Capture identifies 50% of eligible US anonymous visitors, against roughly 2% captured natively. Planning scenario, not a measurement; actual results vary.

Choose Attribuly for measurable recovery—not total-profile pricing.

Capture net-new shoppers, reconnect existing Klaviyo profiles, and see how recovered orders are counted.

  • Avoid total-profile pricing

    ReCapture prices against expected recovered revenue. Capture uses fixed identified-shopper tiers.

  • See what counts as recovered revenue

    Published attribution and order-deduplication rules make the revenue number auditable.

  • Capture and reconnect

    Identify net-new shoppers and reconnect existing Klaviyo profiles.

Start free trial

No credit card required.

Stop paying for profiles you cannot email.

Attribuly does not price against total Klaviyo profiles: ReCapture aligns to expected recovered revenue, while Capture uses identified-shopper tiers. Customers.ai counts every profile in your Klaviyo account, suppressed and unsubscribed included.

Billing basis
Attribuly
ReCapture: expected recovered revenue; Capture: shopper emails identified per month1
Customers.ai
Total Klaviyo profiles, including suppressed and unsubscribed2
Public pricing
Attribuly
ReCapture: 25% of expected impact, capped at $2,500/month; Capture: fixed tiers from $450/month
Customers.ai
Calculator-based, sized by total Klaviyo profile count
Partial

A pricing calculator rather than published tiers; contract duration and billing period are inputs. No entry price was found in the pricing page reviewed.

Trial
Attribuly
No credit card required; starts after setup when events are flowing
Customers.ai
7 days free, no credit card, capped at 500 visitor resolutions

2 more rowsbilling options and credit rollover. Every one carries the same sources as the rows above.

See what Attribuly would cost against your own recovery opportunity.

The calculator sizes the revenue there is to recover in your store, which is the number Attribuly prices against.

Estimate your recovery

Built for Shopify stores that recover revenue through Klaviyo.

Scope, best fit and price driver for each tool.

Attribuly

Scope
Shopify and Klaviyo recovery and measurement
Best for
Teams measuring recovered flow revenue
Price driver
ReCapture: expected recovered revenue; Capture: identified shopper emails

Customers.ai

Scope
Visitor identification and Klaviyo audience management
Best for
Teams whose main constraint is re-identifying returning visitors past Klaviyo’s native tracking window
Price driver
Total Klaviyo profiles, including suppressed and unsubscribed

Turn sessions Klaviyo can’t resolve into revenue you can measure.

Recover the session, fire it into Klaviyo as an event, trigger the flow — and report the resulting orders against a published attribution window and deduplication rule.

We compare identity tools on the full path from a missed shopper to measurable revenue. Most tools in this category cover part of it — the differences are in how far each one goes and how the result is measured.

The recovery chain, from a shopper session to attributed revenue. A session is either resolved by native ESP tracking or recovered by Attribuly Capture and ReCapture; either way it produces Klaviyo events, which trigger a server-side recovery flow. The attribution window and deduplication rule behind the resulting revenue figure are published by one of the two tools and not the other.

Shopper sessions

Most never resolve to a profile

Native ESP tracking

Resolves a minority of sessions

Capture + ReCapture

Recovers sessions native tracking misses

Klaviyo events

Product Viewed, Collection Viewed, Added to Cart, Checkout Started

Recovery flow

Server-side, parallel to the native flow

Attributed revenue

Only one side publishes the window and dedup rule

Added by AttribulyWhere the two tools differ

Reconnect existing profiles
Attribuly
Yes — ReCapture3
Customers.ai
Yes — Signal re-identifies visitors past the native tracking window4
Identify net-new visitors
Attribuly
Yes — Capture5
Customers.ai
Yes6
Publicly documented attribution window
Attribuly
7-day click-only, last click1
Customers.ai
Not found in the public documentation reviewed8
Not publicly confirmed

7 more rowsper-event coverage, duplicate-send prevention and revenue reporting. Every one carries the same sources as the rows above.

Switch without learning a new system.

Both platforms live in the same place in your Klaviyo account: cloned flows with timing controls, triggered by recovered activity. You are rebuilding flows you already own.

  1. Inventory the Customers.ai-prefixed flows and Signal events currently in Klaviyo
  2. Rebuild recovery flows against Attribuly events
  3. Restore any delays or filters that were added to native flows to accommodate Signal
  4. Compare 30–90 days of identified shoppers, attributable flow revenue and total cost

Migration effort depends on your store’s existing setup.

Attribuly vs Customers.ai FAQ

Is Customers.ai a direct alternative to Attribuly?

They overlap on identifying anonymous visitors and triggering Klaviyo flows from recovered activity. Customers.ai frames the problem as Klaviyo’s native tracking window expiring on returning visitors, and prices against your total Klaviyo profile count. Attribuly is focused on Shopify and Klaviyo recovery workflows with documented revenue measurement, and prices against the estimated recovery opportunity.

What does Customers.ai cost?

Customers.ai publishes an entry price from $99 per month and a pricing calculator rather than fixed tiers. The billing basis is your total Klaviyo profile count, which their pricing page defines as every profile in the account including suppressed and unsubscribed ones. Contract duration and billing period are inputs to that calculator, so the quoted figure depends on both.

Why does the profile-count billing basis matter?

Most stores carry a large suppressed and unsubscribed segment that accumulates over years and can never be emailed again. When the billing basis is total profiles rather than active ones, that segment is part of what you pay for. It is worth checking your own suppressed count in Klaviyo before comparing quotes — the number is often larger than teams expect.

Does Customers.ai require changes to existing Klaviyo flows?

Yes, and to more than the clone. The setup documentation describes duplicating flows with a Customers.ai prefix, adjusting delays on the duplicate, and also editing your existing browse abandonment flow so contacts are not in both at once. Attribuly documents a comparable parallel server-side flow with a delay and conditional split.

See what your store is missing before you decide

Install on Shopify, connect Klaviyo, and measure recovered revenue against the same window and deduplication rule described above.

+50.1% reachable shoppers versus the native identified shopper base 4 high-intent events, normalized to a 30-day window per merchant.

Based on the analyzed cohort in the Attribuly Shopper Identification Rate Benchmark. This was not a head-to-head test against any vendor named on this page.

No credit card required.

Sources and verification methodology(7 sources, verified August 7, 2026)

Customers.ai

  1. 2. CustomersAI Plans & Pricing | Get Started FreeBilling basis, the published entry price, trial terms and length, and contract duration as a pricing input. Verified 2026-08-07.
  2. 4. Klaviyo Integration Part 2: Activate Klaviyo Signal to Boost Flows | Customers.aiSignal event coverage, cloned-flow setup, delay adjustment, and duplicate-send prevention. Verified 2026-08-07.
  3. 6. Klaviyo Integration Part 1: Connect Customers.ai to Klaviyo | Customers.aiProfile and contact sync into Klaviyo, list tagging, and the API scopes requested. Verified 2026-08-07.

Attribuly

  1. 1. Retention Revenue OS Pricing | AttribulyReCapture and Capture billing bases, published pricing limits, and the no-credit-card trial term. Verified 2026-08-12.
  2. 3. What Is ReCapture? | AttribulyReconnection of existing Klaviyo profiles. Verified 2026-08-07.
  3. 5. Klaviyo Integration | AttribulyIdentification of net-new anonymous visitors and the Klaviyo sync. Verified 2026-08-07.
  4. 7. Getting started with Klaviyo | Attribuly Help CenterKlaviyo flow setup, the four recovery events sent, and duplicate-send prevention. Verified 2026-08-07.
8. Review scope for “not found” entries. Pricing, product documentation, help center articles, and relevant integration pages available on the vendor’s public site, as of August 7, 2026. An entry marked this way means this review did not locate the information in those pages. It does not mean the capability or the documentation is absent.

Pricing may vary by traffic, usage, contract term, configuration, and negotiated agreements. Vendor performance claims are presented as vendor-stated claims and are not independently verified.

All prices are shown in USD unless otherwise stated. All trademarks belong to their respective owners. Attribuly is not affiliated with or endorsed by the compared vendors.