Added to Cart is missing
The browser event is blocked, lost, or never associated with the current Klaviyo profile.
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Klaviyo abandoned cart flow issues
Fix Klaviyo Abandoned Cart Flows That Never Trigger
Restore missing Added to Cart and Started Checkout signals, reconnect eligible known subscribers, and help more shoppers enter the Klaviyo flows you already built.
7-day free trial.Diagnose the trigger gap
Klaviyo flow coverage
Shopify
Added to Cart exists
DetectedAttribuly
Event linked to known profile
MatchedKlaviyo
Abandoned cart flow entry
EligibleRecovery coverage expanded
More qualified shoppers can enter the Klaviyo flow already running.
ShopifyAttribulyKlaviyo
Trusted by 20,000+ brands
The missed opportunity
The flow is active. The shopper still never enters.
When a Klaviyo abandoned cart flow underperforms, the first place to inspect is the event and profile connection before changing the emails.
The subscriber is not recognized
A known shopper returns in a new session, but Klaviyo cannot connect that session to the existing profile.
The trigger filter never passes
The event, identity, or required properties are incomplete, so the shopper does not qualify for the flow.
How it works
How Attribuly closes the Klaviyo trigger gap
Keep Klaviyo as the source of truth for your messages and flow logic. Improve the behavior data reaching it.
- 1
Compare store behavior with Klaviyo events
Find cart and checkout activity that exists in Shopify but never appears as a usable Klaviyo trigger.
- 2
Restore identity and event context
Reconnect eligible shoppers and supply the cart details required by your existing flow filters.
- 3
Validate more qualified flow entries
Confirm that restored shoppers enter the intended flow and that exclusions still behave as expected.
What to check
Diagnose the data before rebuilding the flow
A practical Klaviyo audit separates tracking problems from flow-logic and message problems.
Check the event
Confirm Added to Cart or Started Checkout exists with the expected product and cart properties.
Check the profile match
Verify that the behavior is attached to the shopper profile that should qualify for recovery.
Check the flow filters
Make sure trigger filters, profile filters, and smart sending rules are not excluding the shopper.
Built around your existing stack
Fix shopper and event coverage before rebuilding a Klaviyo flow that is already active.
The Attribuly recovery model
Keep current flows
Add server-side coverage
Measure recovered revenue
Questions
Before you change the flow
Clear answers about setup, ownership, and what Attribuly changes.
Common causes include a missing Added to Cart or Started Checkout event, an event that is not linked to the right profile, trigger filters that do not match the event properties, or flow filters that exclude the shopper.
Fix the trigger gap before rewriting another Klaviyo email
Connect your store, compare the missed events, and validate how many more eligible shoppers can enter recovery.